Use Chrome or Edge, allow network access for CDN assets if offline use fails, and try a hard refresh. Note your device and browser version.
Confirm kiln class (L53/KD150, L200 S, or L200 M/KD250), local network reachability, and whether status shows Connected or stale. Include IP if shown on screen. Note: L200 S uses an L53-class controller (no moisture probes); Lite does not provide timber probes on any class.
On Lite, timber moisture probes are not included (L200 S has no controller probes; L200 M probe hardware is a Plus path). For any probe UI you do see, check which probes are toggled active, timber group selection, and °C vs °F. Screenshot helps (no credentials).
Special cycles (cleaning / pine / firewood) are mutually exclusive with aspects of standard cycle start. Describe which cycle you selected and any toast/error text.
Available now. 90-day pilot ($299 + tax) and full purchase ($699 + tax). Pilot return refunds $200 ($99 retained). Lead time about 2–4 weeks. Order: Order DryLogix. Use this form for technical questions; commercial interest can also use contact.