Use Chrome or Edge, allow network access for CDN assets if offline use fails, and try a hard refresh. Note your device and browser version.
Confirm kiln class (L53/KD150, L200 S, or L200 M/KD250), local network reachability, and whether status shows Connected or stale. Include IP if shown on screen. Note: L200 S uses an L53-class controller (no moisture probes); Lite does not provide timber probes on any class.
On Lite, timber moisture probes are not included (L200 S has no controller probes; L200 M probe hardware is a Plus path). For any probe UI you do see, check which probes are toggled active, timber group selection, and °C vs °F. Screenshot helps (no credentials).
Special cycles (cleaning / pine / firewood) are mutually exclusive with aspects of standard cycle start. Describe which cycle you selected and any toast/error text.
Available now. 90-day pilot ($299 + tax) and full purchase ($699 + tax). Pilot return refunds $200 ($99 retained). Lead time about 2–4 weeks. Pilot units are subject to availability. Order: Order DryLogix. Use this form for technical questions; commercial interest can also use contact.
Response: within 1 business day (Mon–Fri, 9–5 ET). Full terms: Terms, License, Warranty & Policies (PDF).
DryLogix hardware carries a 1-year warranty covering parts and labor. Full terms are in the PDF. To start a warranty or return request, use the form below with your order number and kiln model. Do not ship hardware without written RMA instructions from DryLogix.
DryLogix is an independent add-on product of DryLogix, LLC. It is not made, sponsored, or endorsed by Nyle Systems, Wood-Mizer, or other kiln makers. Kiln model names are used only to describe compatibility. Installing DryLogix does not change your kiln manufacturer’s warranty — check with that manufacturer for how add-on equipment affects coverage.
DryLogix dashboards and alerts are monitoring aids. They do not replace your kiln’s built-in safety controls, interlocks, fire protection, or routine on-site inspection. Never rely on DryLogix alone to detect fire, overheating, or equipment failure.
DryLogix collects kiln operating data (such as temperature, humidity, cycle status and, where equipped, moisture readings) to run your dashboard and support your account. We do not sell your contact list. Records are kept as needed for tax, warranty, and legal duties, then deleted or archived in a reasonable time. Request export or deletion through this form (see PDF privacy section).
DryLogix needs a local network connection at the kiln. Firmware updates may be provided over time; we notify you before updates that change how the unit behaves. Keep details high-level in support tickets — no passwords or site credentials.
Active pilot with a kiln issue mid-cycle? Call or text +1-734-756-5560 (Mon–Fri · 9:00 a.m.–5:00 p.m. ET). You can also choose Blocking a dry cycle in the form during support hours. Pilot units are subject to availability.