Morriss Dynamix · Customer assistance
Choose the product or business that matches your need. You will land on a focused support page with FAQs and a request form routed to the right team.
Support hours: Mon–Fri · 9:00 a.m.–5:00 p.m. ET · Response: within 1 business day
Not sure? Start with an MDTI product below (DryLogix, Field Service Platform, SmartShade, or Engineering). Lawn, wood, or Telstar? See Other companies.
Support hours: Mon–Fri · 9:00 a.m.–5:00 p.m. ET · Response: within 1 business day.
Select the correct product or company card below.
Read quick FAQs, then open the assistance form on that page.
Submit the form. It opens your email app; if it doesn’t, email the address shown under the button.
We reply by email within 1 business day (Mon–Fri, 9–5 ET). Do not send passwords in any message.
Available now. Dashboard, probes, cycles, connectivity, and 90-day pilot / purchase questions. Inbox: support.drylogix@morrissdynamix.com.
DryLogix help →
Website, quoting, scheduling, payments, admin/crew tools — including Morriss Lawn Service customers looking for account / schedule / payment help on the platform.
Field Service help →
Partnership, pilot, and program questions for SmartShade R&D (not municipal Telstar sales).
SmartShade help →
Analysis, design, and prototyping support for business clients — engagement questions or new project requests.
Engineering contact →
Licensing, how-to, and outages for Service Software operators. DryLogix has its own support inbox.
Open software support →
Holding company, entity structure, or “I don’t know which product” general assistance.
General MDTI help →New product demos, investment, and partnership inquiries use the main contact form — not software ticket support.