Morriss Dynamix · Customer assistance
Choose the product or business that matches your need. You will land on a focused support page with FAQs and a request form routed to the right team.
Support hours: Mon–Fri · 9:00 a.m.–5:00 p.m. ET
Not sure? Field Service Platform operators use MDTI Service Software. DryLogix operators use DryLogix support (product owned by DryLogix, LLC; forms may route via software support). Lawn customers use Morriss Lawn Service. Municipal / first-responder safety uses Telstar.
Select the correct product or company card below.
Read quick FAQs, then open the assistance form on that page.
Submit the form — your email app opens so you can send the message.
We reply by email. Do not send passwords in any message.
Holding company, entity structure, or “I don’t know which product” general assistance.
General MDTI help →
Scheduling, quotes, payments, property service — for homeowners and commercial lawn clients.
Lawn customer assistance →
Sawmill, firewood, and selective wood operations inquiries (not DryLogix software support).
Wood assistance →
Municipal and first-responder intersection safety — owned by Morriss Express, not MDTI sales.
Telstar path →
Field Service Platform operators (Service Software) — licensing, how-to, outages. DryLogix support is also linked from here (DryLogix, LLC).
Open software support →
Website, quoting, scheduling, payments, admin/crew tools for lawn and field operators.
Field Service help →
Available now. Dashboard, probes, cycles, connectivity, and 90-day pilot / purchase questions.
DryLogix help →
Partnership, pilot, and program questions for SmartShade R&D (not municipal Telstar sales).
SmartShade help →New product demos, investment, and partnership inquiries use the main contact form — not software ticket support.